Dear customers, please note that as online sales have increased, there has been an influx of lost and stolen packages. Please be sure to monitor the status of your orders via your tracking number to avoid unattended packages. The Felt Store will not be responsible for lost or stolen packages.
Please note, oversized packages may be subject to additional shipping fees.
- Orders will ship out between 1-3 business days.
- Longer processing times may occur for large volume orders or low stock inventory.
- Orders are shipped via FedEx Ground or Smart post.
- Once an order has left our facility there may be additional carrier wait times. For up to date information on carrier wait times please visit:
2 Day Shipping:
- Orders ship out next business day.
- Large volume orders or low stock inventory may require longer than 2-day shipping. If this is the case a customer service representative will reach out to you.
- Orders are shipped via FedEx 2Day.
Delivery Service Interruptions:
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt carrier services. Please be sure to visit the following links for updates on service alerts.
With COVID-19 there has come a huge influx of online orders and a shortage of skilled labor. Due to this, we are unable to guarantee exact delivery dates. Please refer to these dates as recommended guidelines. There is always the possibility of service interruptions.
- Place your online order by December 13 for arrival before December 25.
Please note: As our offices are closed over the holidays, we will be fulfilling orders on December 29 and will be returning to our full time fulfillment when we reopen in the new year.
Thank you for shopping at thefeltstore.com